Privacy Policy

Effective Date: January 1, 2026

At Citadel Digital Solutions LLC either through our SaaS CitaConnect or our Agency Citadel Marketing ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://citaconnect.com or use our services.

1. Information We Collect

Name, email address, and phone number

Business information and service interests

Device and usage information (cookies, IP address, browser type)

2. How We Use Your Information

To provide services and respond to inquiries

To send marketing communications and appointment reminders via SMS (with your consent)

To improve our website and services

3. SMS Communications

You may receive text messages for service updates or promotional offers.

Message frequency varies. Message and data rates may apply.

To opt out, reply "STOP." To get help, reply "HELP."

4. Data Sharing

We do not share, sell, or lease your mobile information to third parties or affiliates for marketing or promotional purposes.

We may share information with subcontractors or service providers solely for delivering our services (e.g., SMS platforms).

5. Data Security

We use SSL encryption and secure servers to protect your data.

Access to personal information is limited to authorized personnel only.

6. Your Rights

You can request access, correction, or deletion of your data.

You may withdraw consent to receive marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions, please contact us at: [email protected]